Last updated: August 30, 2026
This Privacy Policy explains how Web Astra ("we", "us", "our") collects, uses, and shares information when you visit our website, subscribe to our Service, or interact with our WhatsApp AI booking agent.
Account information: your name, business name, email address, and phone number when you create an account or subscribe to a plan.
WhatsApp messages: when your customers message your WhatsApp number, message content and metadata (such as phone number, timestamps, and booking details) are processed by our AI agent in order to answer questions and create bookings on your behalf.
Payment information: payments are processed directly by Paddle.com, our payment provider. We do not collect or store your full card details.
Usage data: information about how you use our dashboard, such as login activity and message quota usage.
We use the information above to: operate and provide the Service; process appointment bookings and send reminders; manage your subscription and billing; provide customer support; and improve the quality and reliability of the AI agent.
To provide the Service, we share relevant data with the following third parties, each acting under their own privacy and data-protection terms:
We retain account and message data for as long as your account is active, and for a reasonable period afterward to comply with legal, accounting, or support obligations.
Depending on your location, you may have the right to access, correct, export, or delete your personal data. To exercise these rights, contact us via our Contact page.
We take reasonable technical and organizational measures to protect your data, including signed and authenticated connections between our systems. No method of transmission or storage is 100% secure.
The Service is intended for business use and is not directed at children. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time, with an updated "Last updated" date.
Questions about this Privacy Policy can be sent via our Contact page.